Booking Policy

We welcome your booking on the following basis:

• Credit card bookings: At time of booking, we charge 50% deposit. Please supply credit card type, card number, expiry, name on card, address and contact phone number.
• Bookings without credit cards: We require 50% deposit on booking. Payment in full required seven days prior to arrival. Payment can be via direct transfer, cheque or money order.
• By law all of our accommodation is non-smoking indoors. Additonal charges will apply for evidence of smoking indoors, candle wax removal, excess or deliberate damage or breakages greater than fair wear and tear.

Cancellation Policy

When you book with us, we hold the cabin, tipee or campsite for you exclusively. Unfortunately, if you cancel we may have to charge you.

• 50% deposit required at time of booking.
• All cancellations will incur a $25 administration fee.
• Cancellations over 1 month in advance - deposit (minus $25 administration fee) refunded.
• Less than 1 month but more than 7 days - Charge 50% of reserved services (if unable to resell).
• Less than 7 days - We charge total cost of reserved services (if unable to resell).
• No Show - We charge total cost of reserved services.